Shipping policy

Shipping Charges

All shipping charges are calculated and collected at the time of purchase. The shipping cost for your order will be displayed during checkout before your payment is finalized, based on factors such as order weight, dimensions, and destination. 


Domestic Shipments

For orders shipped within the United States, all applicable shipping fees are included in the total collected at checkout. No additional shipping charges will be applied after your order is placed.


International Shipments

Holliston ships to many destinations outside of the United States. Please be aware of the following:

  • Shipping charges for international orders are calculated and collected at the time of purchase.
  • Duties, taxes, and import fees — including customs duties, VAT, and any other import-related charges — are not collected by Holliston.com and are not included in your order total.
  • These additional charges are assessed by the destination country's customs authority and are collected by the carrier upon delivery.
  • Holliston has no control over these fees, and they vary by country, product type, and order value.

By placing an international order, you acknowledge responsibility for any duties, taxes, or import fees levied by your country's customs authority.


Questions?

If you have any questions about shipping, please contact our customer support team at [email protected].