Política de reembolso
Thank you for choosing Holliston. We value your business and strive to provide the best products and services possible. Please review our No Refunds Policy carefully before making your purchase.
No Refunds
Due to the nature of our business and products, all sales are final. Once a product has been purchased, we cannot offer a refund, or exchange. We encourage you to carefully review your order before making a purchase.
Exceptions
Under exceptional circumstances, we may consider a refund or exchange. These circumstances include:
- Receipt of damaged or defective merchandise.
- Incorrect items shipped.
If you believe you qualify for an exception, please contact our customer service team within 5 business days of receiving your order. Please provide your order number, a description of the issue, and any relevant photos or documentation.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at 423-357-6141 or [email protected]. We will work with you to resolve the issue as quickly as possible. To be eligible for a replacement or refund for a damaged or defective item, please provide:
- Name and Order Number
- Photos of the damaged or defective item
- A description of the issue
Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. You are responsible for paying for your own shipping costs for returning your item.
Contact Us
If you have any questions or concerns about our No Refunds Policy, please contact us at:
Holliston Holdings, LLC
905 Holliston Mills Road
Church Hill, TN 37642
Phone: (423) 357-6141
Toll-Free: (800) 251-0451
Email: [email protected]